Frequently Asked Questions
Everything you need to know about our premium Italian leather goods and shipping.
What materials do you use for your products?
We exclusively use top-grain Italian leather and high-quality ballistic nylon to ensure our wallets, bags, and accessories are both durable and aesthetically pleasing.
How long does international shipping take?
Standard international shipping typically takes 5-10 business days. We offer expedited shipping options at checkout for faster delivery via DHL or FedEx.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Do your wallets feature RFID protection?
Yes, our wallets are designed with integrated RFID-blocking technology to protect your credit cards and personal information from unauthorized scanning.
Is there a warranty on your products?
Every Frenchie Co. product comes with a 1-year warranty covering manufacturing defects in materials and craftsmanship.
How do I care for my leather items?
We recommend using a high-quality leather conditioner every 6 months and avoiding prolonged exposure to direct sunlight or moisture to maintain the leather's natural texture.