Returns & Exchanges

At The Frenchie Co., we stand behind the quality of our premium Italian leather goods and offer a 30-day return window for items in original condition. If you are not completely satisfied with your purchase, we provide a seamless process for exchanges or full refunds.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused item in its original packaging, ensuring all tags and protective materials are included to maintain eligibility for a refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects your return, we will process your refund or ship your exchange item within 3-5 business days.